We offer a 30-day return policy on all unused items in their original packaging.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Appointments can be rescheduled or cancelled up to 6 hours before your booking by following prompts in confirmation emails. If you need to make changes within 6 hours, please contact the shop using the phone number provided in your confirmation email. Please note that changes made within 6 hours will incur a 50% cancellation fee. No-shows will be charged 100% of the booked service.

Your satisfaction is important to us. If you are unhappy with your service, please contact the shop using the phone number provided in your confirmation email and ask to speak with management. We’ll work with you to find a suitable solution.

We understand that delays can happen. We allow a grace period of 10 minutes from your scheduled appointment time. Arrivals later than 10 minutes may result in the appointment being forfeited, and the full booking amount will be charged.